Teleport International Exim
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Quality Policy

Quality Policy
Effective Date: 01-May-2025

Teleport International Exim ("we", "our", or "us") is committed to delivering exceptional quality in every product and service we provide. Our goal is to consistently exceed customer expectations, comply with applicable regulations, and promote continual improvement throughout all aspects of our business operations.

1. Our Commitment to Quality

We are dedicated to:

  • Providing export products that meet agreed specifications and global standards

  • Ensuring timely and safe delivery to clients worldwide

  • Maintaining full compliance with applicable legal, statutory, and regulatory requirements

  • Building long-term relationships based on trust, quality, and mutual benefit

2. Quality Objectives

Our quality objectives include:

  • Achieving high levels of customer satisfaction through responsiveness and reliability

  • Minimizing non-conformities and operational errors through preventive actions

  • Enhancing employee skills through ongoing training and development

  • Continually improving our Quality Management System (QMS)

3. Responsibilities

Quality is the responsibility of every member of the Teleport International Exim team. We ensure that:

  • Each employee understands their role in maintaining and improving quality

  • Clear procedures, documentation, and communication channels are in place

  • Management provides leadership, support, and resources necessary to achieve quality goals

4. Supplier and Partner Alignment

We ensure our suppliers and service providers:

  • Follow strict quality guidelines aligned with our standards

  • Share our commitment to ethical business practices and customer satisfaction

5. Customer Focus

Our success is built on:

  • Listening actively to customer feedback

  • Offering customized export solutions

  • Responding promptly to inquiries, concerns, or complaints

6. Continuous Improvement

We foster a culture of continuous improvement by:

  • Monitoring key performance indicators

  • Reviewing quality goals periodically

  • Encouraging innovation and quality-driven decision-making

Authorized by:
Teleport International Exim
F-16, Radhika, Opp. Sandvik Asia, Old Pune-Mumbai Highway,
Fugewadi, Dapodi, Pune, Maharashtra, India - 411012
Email: tietheknot@teleportexim.com
Phone: +91-9272065995